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var(--line);border-radius:12px;width:100%;max-height:360px;display:block}.message-media-audio-wrap{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.message-media-audio{width:min(340px,100%)}.message-media-file{width:fit-content;min-width:0;color:var(--text);cursor:zoom-in;background:0 0;border:0;align-items:center;gap:8px;padding:0;font-size:13px;font-weight:700;text-decoration:none;display:inline-flex}.message-media-file span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.visually-hidden{clip:rect(0, 0, 0, 0);white-space:nowrap;border:0;width:1px;height:1px;margin:-1px;padding:0;position:absolute;overflow:hidden}.media-viewer{z-index:1000;-webkit-backdrop-filter:blur(8px);backdrop-filter:blur(8px);background:#0f172ad6;place-items:center;padding:22px;display:grid;position:fixed;inset:0}.media-viewer-panel{background:var(--surface);border:1px solid #ffffff2e;border-radius:18px;grid-template-rows:auto minmax(0,1fr);width:min(1180px,100%);height:min(760px,100dvh - 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var(--line);background:var(--surface-strong);border-radius:22px;gap:14px;padding:16px;display:grid}.details-head{align-items:center;gap:14px;min-width:0;display:flex}.contact-name-form{grid-template-columns:minmax(0,1fr) auto;gap:8px;display:grid}.contact-name-form input{min-width:0}.panel-title,.card-heading{justify-content:space-between;align-items:center;gap:12px;font-size:13px;font-weight:700;display:flex}.card-heading h2{letter-spacing:-.02em;margin-top:6px;font-size:20px}.metric-grid{grid-template-columns:repeat(2,1fr);gap:12px;display:grid}.metric-grid>div{background:var(--surface-accent);border-radius:16px;gap:6px;padding:14px;display:grid}.metric-grid span{color:var(--muted);font-size:12px}.metric-grid strong{overflow-wrap:anywhere;font-size:13px;line-height:1.45}.bot-answers-card{border-color:color-mix(in srgb, var(--info) 28%, var(--line));background:color-mix(in srgb, var(--info-soft) 42%, var(--surface-strong))}.bot-answer-list{gap:10px;display:grid}.bot-answer-item{border:1px solid color-mix(in srgb, var(--info) 20%, var(--line));background:var(--surface);border-radius:14px;gap:7px;padding:12px;display:grid}.bot-answer-item span{color:var(--muted);overflow-wrap:anywhere;font-size:12px;font-weight:700;line-height:1.35}.bot-answer-item strong{color:var(--text);overflow-wrap:anywhere;white-space:pre-wrap;font-size:14px;line-height:1.45}.bot-decisions-card{background:color-mix(in srgb, var(--surface-strong) 88%, var(--warning-soft))}.bot-decision-list{gap:10px;display:grid}.bot-decision-item{border-bottom:1px solid var(--line);gap:4px;padding:10px 0;display:grid}.bot-decision-item:last-child{border-bottom:0}.bot-decision-item strong{color:var(--text);font-size:13px;line-height:1.35}.bot-decision-item span{color:var(--muted);overflow-wrap:anywhere;font-size:12px;line-height:1.35}.bot-decision-item small{color:var(--muted);font-size:11px}.internal-notes-card textarea{resize:vertical;border:1px solid var(--line);background:var(--surface);width:100%;min-height:78px;color:var(--text);font:inherit;box-sizing:border-box;border-radius:14px;padding:12px;line-height:1.4}.internal-note-list{gap:10px;max-height:240px;padding-right:2px;display:grid;overflow-y:auto}.internal-note-item{border:1px solid var(--line);background:var(--surface);border-radius:14px;gap:6px;padding:12px;display:grid}.internal-note-item p{color:var(--text);overflow-wrap:anywhere;white-space:pre-wrap;margin:0;font-size:13px;line-height:1.45}.internal-note-item small,.internal-note-list>span{color:var(--muted);font-size:12px}.tags-card{gap:16px}.tag-editor{gap:10px;display:grid}.tag-editor-head{color:var(--muted);justify-content:space-between;align-items:center;font-size:12px;display:flex}.tag-editor-head strong{color:var(--text);font-size:13px}.tag-chip-list{flex-wrap:wrap;align-items:center;gap:8px;min-height:30px;display:flex}.tag-chip{--tag-color:#2563eb;border:1px solid color-mix(in srgb, var(--tag-color) 28%, var(--line));background:color-mix(in srgb, var(--tag-color) 10%, var(--surface));max-width:100%;min-height:30px;color:var(--text);border-radius:999px;align-items:center;gap:6px;padding:5px 9px;font-size:12px;font-weight:700;display:inline-flex}.tag-chip span{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.tag-empty{color:var(--muted);font-size:12px}.tag-form{grid-template-columns:minmax(0,1fr) auto;gap:8px;display:grid}.tag-form input{border:1px solid var(--line);background:var(--surface);width:100%;min-width:0;color:var(--text);font:inherit;box-sizing:border-box;border-radius:14px;padding:0 12px}.flow-card__warning{color:var(--warning);font-size:12px;font-weight:700;line-height:1.35;display:block}.page-grid{gap:16px;min-height:0;display:grid;overflow:visible}.management-view>.page-grid:last-child{padding-bottom:2px}.two-columns{grid-template-columns:minmax(320px,.8fr) minmax(420px,1.2fr)}.three-columns{grid-template-columns:repeat(3,minmax(240px,1fr))}.connections-grid{grid-template-columns:minmax(340px,.75fr) minmax(520px,1.25fr)}.templates-card{grid-column:1/-1}.page-card{background:var(--surface);border-radius:28px;align-content:start;gap:18px;min-width:0;min-height:0;padding:22px;display:grid}.tall-card{overflow:auto}.muted-card{background:var(--surface-strong)}.muted-card p,.page-card p{color:var(--muted);line-height:1.65}.quick-form{gap:12px;display:grid}.template-form-grid{grid-template-columns:1fr 1fr 1fr 100px;gap:10px;display:grid}.template-list{gap:10px;display:grid}.template-item{border:1px solid var(--line);background:var(--surface-strong);border-radius:16px;grid-template-columns:minmax(0,1fr) auto;align-items:start;gap:12px;padding:14px;display:grid}.template-item div{gap:5px;min-width:0;display:grid}.template-item span{color:var(--muted);font-size:12px}.template-item 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var(--line);grid-template-columns:minmax(180px,1.5fr) repeat(6,minmax(80px,1fr));align-items:center;gap:10px;min-height:46px;padding:0 14px;font-size:13px;display:grid}.usage-table-row:last-child{border-bottom:0}.usage-table-head{background:var(--surface-strong);color:var(--muted);text-transform:uppercase;font-size:11px;font-weight:800}.usage-table-row strong,.usage-table-row span{overflow-wrap:anywhere;min-width:0}.resource-item{border:1px solid var(--line);background:var(--surface-strong);border-radius:18px;justify-content:space-between;align-items:center;gap:14px;padding:14px 16px;display:flex}.resource-item strong{margin-bottom:4px;font-size:14px;display:block}.resource-item p{color:var(--muted);font-size:13px;line-height:1.45}.resource-badge{background:var(--accent-soft);width:fit-content;color:var(--muted);letter-spacing:.04em;text-transform:uppercase;border-radius:999px;align-items:center;padding:6px 10px;font-size:11px;font-weight:700;display:inline-flex}.business-hours-grid{border:1px solid var(--line);background:var(--surface-strong);border-radius:18px;gap:8px;padding:10px;display:grid;overflow-x:auto}.business-hours-row{background:var(--surface-soft);border-radius:14px;grid-template-columns:minmax(84px,.75fr) repeat(4,minmax(96px,1fr));align-items:center;gap:10px;min-width:min(100%,560px);min-height:44px;padding:8px;display:grid}.business-hours-row--head{background:0 0;min-height:auto;padding:4px 8px 0}.business-hours-head-cell{letter-spacing:.06em;text-transform:uppercase;color:var(--muted);font-size:10px;font-weight:800}.business-hours-row .check-row{min-width:0;color:var(--text)}.business-hours-row input[type=time]{border-radius:12px;min-width:0;min-height:38px;padding:0 10px}.resource-actions{align-items:center;gap:8px;display:flex}.icon-button{border:1px solid var(--line);width:36px;height:36px;color:var(--muted);cursor:pointer;background:0 0;border-radius:10px;justify-content:center;align-items:center;transition:all .2s;display:inline-flex}.icon-button:hover{border-color:var(--info);color:var(--info);background:var(--info-soft)}.icon-button.danger:hover{border-color:var(--danger);color:var(--danger);background:var(--danger-soft)}.queue-overview-card{border:1px solid var(--line);background:var(--surface-strong);min-height:58px;color:var(--text);text-align:left;border-radius:18px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:0 16px;display:grid}.queue-overview-card.selected,.queue-card-main.selected{background:var(--accent-soft);border-color:var(--line-strong)}.queue-overview-card span{font-weight:800}.queue-overview-card strong{color:var(--muted)}.queue-card{border:1px solid var(--line);background:var(--surface-strong);border-radius:20px;grid-template-columns:minmax(0,1fr) auto;align-items:center;gap:12px;padding:10px;display:grid}.queue-card-main{min-height:58px;color:var(--text);text-align:left;background:0 0;border:1px solid #0000;border-radius:16px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:12px;padding:0 12px;display:grid}.queue-card-main span:not(.queue-card-icon){gap:3px;min-width:0;display:grid}.queue-card-main strong{text-overflow:ellipsis;white-space:nowrap;overflow:hidden}.queue-card-main small{color:var(--muted);font-size:12px}.queue-card-main b{color:var(--muted);font-size:13px}.queue-card-icon{background:var(--surface-accent);width:34px;height:34px;color:var(--text);border-radius:12px;place-items:center;display:grid}.queue-row{border:1px solid var(--line);background:var(--surface-strong);border-radius:14px;align-items:center;gap:12px;padding:8px 12px;display:flex}.queue-row .queue-item{flex:1;min-height:44px}.queue-edit-form{flex:1}.queue-edit-form input{width:100%;min-height:44px}.users-grid{grid-template-columns:minmax(340px,.8fr) minmax(520px,1.2fr)}.user-form .secondary-button{justify-content:center}.field-block{min-width:0;color:var(--muted);gap:8px;font-size:12px;font-weight:800;display:grid}.field-block input,.field-block select{width:100%}.queue-picker{border:1px solid var(--line);background:var(--surface-strong);border-radius:18px;gap:10px;min-width:0;padding:12px;display:grid}.queue-picker legend{width:100%;color:var(--muted);justify-content:space-between;align-items:center;padding:0;font-size:12px;font-weight:800;display:flex}.queue-picker legend strong{color:var(--text)}.queue-picker-actions{flex-wrap:wrap;gap:8px;display:flex}.mini-action{border:1px solid var(--line);background:var(--surface);min-height:30px;color:var(--text);border-radius:999px;padding:0 10px;font-size:12px;font-weight:800}.mini-action:disabled{opacity:.45;cursor:not-allowed}.queue-option-grid{grid-template-columns:repeat(2,minmax(0,1fr));gap:8px;display:grid}.queue-option{border:1px solid var(--line);background:var(--surface);min-height:42px;color:var(--text);cursor:pointer;border-radius:14px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:8px;padding:0 10px;display:grid}.queue-option.selected{background:var(--accent-soft);border-color:var(--line-strong)}.queue-option input{width:16px;min-height:16px;accent-color:var(--success)}.queue-option span{text-overflow:ellipsis;white-space:nowrap;font-size:13px;font-weight:700;overflow:hidden}.queue-option small{color:var(--muted);font-size:11px;font-weight:800}.user-list{gap:12px;display:grid}.user-card{border:1px solid var(--line);background:var(--surface-strong);border-radius:20px;grid-template-columns:auto minmax(0,1fr) auto;align-items:center;gap:14px;padding:14px;display:grid}.user-card.editing{grid-template-columns:minmax(0,1fr) auto;align-items:start}.user-avatar{background:var(--surface-accent);border:1px solid var(--line);border-radius:16px;place-items:center;width:44px;height:44px;font-weight:800;display:grid}.user-card-main{gap:10px;min-width:0;display:grid}.user-card-heading{justify-content:space-between;align-items:start;gap:12px;min-width:0;display:flex}.user-card-heading strong{text-overflow:ellipsis;white-space:nowrap;display:block;overflow:hidden}.user-card-heading p{color:var(--muted);margin:4px 0 0;font-size:13px}.queue-chip-row{flex-wrap:wrap;gap:6px;display:flex}.queue-chip-row span{background:var(--surface-accent);max-width:180px;color:var(--text);text-overflow:ellipsis;white-space:nowrap;border-radius:999px;padding:5px 8px;font-size:11px;font-weight:800;overflow:hidden}.queue-chip-row .muted-chip{color:var(--muted);border:1px dashed var(--line-strong);background:0 0}.user-edit-grid{grid-template-columns:minmax(160px,1fr) minmax(180px,1fr) minmax(120px,.65fr);gap:10px;display:grid}.compact-picker .queue-option-grid{grid-template-columns:repeat(3,minmax(0,1fr))}.user-edit-form{flex:1;gap:8px;display:grid}.user-edit-form input,.user-edit-form select{min-height:38px;padding:0 10px;font-size:13px}.queue-list.roomy .queue-item{min-height:54px;padding:0 16px}.queue-item{width:100%;padding:0 14px}.guidance-list article{border:1px solid var(--line);background:var(--surface-accent);border-radius:16px;gap:6px;padding:16px;display:grid}.guidance-list span{color:var(--muted);font-size:13px;line-height:1.5}.metric-card-large span{color:var(--muted);font-size:13px}.metric-card-large strong{letter-spacing:-.08em;font-size:clamp(2.8rem,7vw,5rem);line-height:.95;display:block}.super-admin-dashboard-grid{align-items:stretch}.super-admin-usage-summary{grid-template-columns:repeat(3,minmax(0,1fr));gap:10px;display:grid}.super-admin-usage-summary div{border:1px solid var(--line);background:var(--surface-strong);border-radius:14px;gap:4px;padding:12px;display:grid}.super-admin-usage-summary span{color:var(--muted);text-transform:uppercase;font-size:11px;font-weight:800}.super-admin-usage-summary strong{font-size:22px}.super-admin-usage-table{border:1px solid var(--line);border-radius:16px;min-width:760px;margin-top:14px;display:grid;overflow:hidden}.super-admin-usage-row{border-bottom:1px solid var(--line);grid-template-columns:minmax(150px,1.4fr) repeat(6,minmax(72px,1fr));align-items:center;gap:10px;min-height:44px;padding:0 12px;font-size:12px;display:grid}.super-admin-usage-row:last-child{border-bottom:0}.super-admin-usage-head{background:var(--surface-strong);color:var(--muted);text-transform:uppercase;font-size:11px;font-weight:800}.super-admin-usage-row strong,.super-admin-usage-row span{overflow-wrap:anywhere;min-width:0}.global-audit-list{gap:10px;max-height:420px;padding-right:4px;display:grid;overflow:auto}.global-audit-item{border:1px solid var(--line);background:var(--surface-strong);border-radius:14px;justify-content:space-between;gap:12px;padding:12px;display:flex}.global-audit-item strong{margin-bottom:4px;font-size:13px;display:block}.global-audit-item p{color:var(--muted);font-size:12px;line-height:1.4}.global-audit-item time{color:var(--muted);flex:none;font-size:12px;font-weight:700}.waba-card{border:1px solid var(--line);background:var(--surface-strong);border-radius:18px;gap:10px;padding:14px;display:grid}.waba-card .button-group{flex-wrap:wrap;gap:8px;display:flex}.waba-card .button-group button,.waba-card>footer button{border:1px solid var(--line);min-height:36px;color:var(--text);background:0 0;border-radius:12px;align-items:center;gap:8px;padding:0 12px;display:inline-flex}.waba-card button.danger{color:var(--danger);border-color:#b91c1c33}.webhook-setup-card{border:1px dashed var(--line-strong);background:var(--surface-strong);border-radius:18px;gap:8px;padding:14px;display:grid}.waba-diagnostics{border:1px solid var(--line);background:var(--surface);border-radius:16px;gap:12px;margin-top:12px;padding:12px;display:grid}.waba-diagnostics.warning{border-color:color-mix(in srgb, var(--warning) 36%, var(--line))}.waba-diagnostics.error{border-color:color-mix(in srgb, var(--danger) 42%, var(--line))}.waba-diagnostics__summary,.diagnostic-metrics,.diagnostic-last-activity{color:var(--muted);flex-wrap:wrap;align-items:center;gap:8px;font-size:12px;display:flex}.diagnostic-badge{background:var(--success-soft);min-height:24px;color:var(--success);border-radius:999px;align-items:center;padding:0 8px;font-weight:800;display:inline-flex}.diagnostic-badge.warning{background:var(--warning-soft);color:var(--warning)}.diagnostic-badge.error{background:var(--danger-soft);color:var(--danger)}.diagnostic-metrics span{border:1px solid var(--line);background:var(--surface-strong);border-radius:999px;align-items:baseline;gap:4px;min-height:26px;padding:0 8px;display:inline-flex}.diagnostic-metrics strong{color:var(--text);font-size:13px}.diagnostic-check-list{gap:8px;display:grid}.diagnostic-check{grid-template-columns:auto minmax(0,1fr);align-items:start;gap:10px;display:grid}.diagnostic-check.ok .icon{color:var(--success)}.diagnostic-check.warning .icon{color:var(--warning)}.diagnostic-check.error .icon{color:var(--danger)}.diagnostic-check strong,.diagnostic-check span{line-height:1.35;display:block}.diagnostic-check strong{color:var(--text);font-size:12px}.diagnostic-check span{color:var(--muted);overflow-wrap:anywhere;margin-top:2px;font-size:12px}.operation-log{background:var(--surface-accent);overflow-wrap:anywhere;border-radius:16px;min-height:96px;padding:16px;line-height:1.55}.status-pill,.connection-status{letter-spacing:.04em;text-transform:uppercase;border-radius:999px;align-items:center;gap:6px;width:fit-content;padding:6px 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